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American Airlines Launches Health Passport to Help Passengers with COVID Test Requirements
American Airlines Launches Health Passport to Help Passengers with COVID Test Requirements

American Airlines is making the VeriFLY app available for all of its passengers starting on Jan. 23.

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TMR Outlooks
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Video: Tools to Manage Workflow and Build Relationships with Clients


Denise Wiggins, an independent travel consultant, joined TMR this week to talk about her experience with cross marketing and what tools she uses to manage her workflow. 

Next week, join Mark Kazlauskas, president, Leisure Division & US branch operations, Frosch Travel on June 11th from 12-1pm EST for a discussion on supplier relations. This peer to peer session is sure to provide many new tips and ideas for staying current in today's world! This MasterAdvisor session is one not to miss! Advisors can register for the Master Class here.

Video: Christen Perry on How Advisors Can Provide Exceptional Customer Service

 

In the third of TMR's MasterAdvisor series, Classic Travel Connection's Christen Perry talks to Travel Market Report's Daniel McCarthy about how she went from educator to agency owner, and the importance of finding, and working with, your ideal customer. Throughout the conversation, Perry also touched on why she doesn't charge service fees, what clients are saying about booking future travel, and more. 

Next week's series will feature Denise Wiggins, an independent travel consultant from Denise Wiggins Travel Services and a wellness and prosperity coach. 

 

7 Day Challenge

USTOA President & CEO, Terry Dale, issues you a "7 Day Challenge" by sending a handwritten note to a USTOA Member to say thank you for being a friend and a partner. Please send this letter to your U.S. elected officials about the devastation the travel and tourism industry has experienced from the COVID-19 pandemic.

Video: Riverdale Travel's Sandy Anderson on Domestic Opportunities, Working with Customers

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TRAVEL INDUSTRY EDUCATION, CERTIFICATION & WEBINAR PROGRAMS
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Top Stories: Training
DOT Approves JetBlue and American Airlines Partnership
DOT Approves JetBlue and American Airlines Partnership

The DOT agreed to terminate its review of the alliance in exchange for a series of commitments to ensure the alliance delivers consumers benefits without harming competition. 

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G Adventures Brings Back Popular Agent Incentive
G Adventures Brings Back Popular Agent Incentive

The “G-Normous” agent incentive program is back for the eighth consecutive year.

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MSC Cruises Makes Changes to True Partnership Advisor Program
MSC Cruises Makes Changes to True Partnership Advisor Program

Changes include expansion to its fam program and a protection of commission levels. 

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What Advisors Should Know About Complying With DOT’s Consumer Protection Rules
What Advisors Should Know About Complying With DOT’s Consumer Protection Rules

Here's what travel advisors should understand as they go about complying with DOT”s consumer protection rules.

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Sabre and Southwest Reach New Distribution Agreement
Sabre and Southwest Reach New Distribution Agreement

The agreeement will keep the regular Southwest content on Sabre and will also guarantee users access to expanded content in Q2.

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Lufthansa Group and Sabre Sign New Distribution Agreement
Lufthansa Group and Sabre Sign New Distribution Agreement

The agreement includes both traditional and NDC content. 

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News Briefs
  • Saint Lucia's New Travel Advisor Sweepstakes
  • MasterAdvisor Series by TMR: Why Use a Travel Agent in 2021
  • Jamaica Tourist Board Thanks Advisors with 12 Days of Christmas Giveaways
  • MasterAdvisor Session 19: How to Manage Time & Boundaries With Clients Without Compromising Service
  • ALG Vacations Launches Digital Publication for Travel Advisors
  • MasterAdvisor: Dr. Grayver, Wellness and Mental Health in the Workplace September 24th 1-2pm EST
  • Intrepid Travel to Hold Virtual Summit for Agents
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Tip of the Day

I think being in contact with [my clients] gave them more confidence in me and the suggestions I offer.

Linda Kinsey, Custom Travel & Cruise

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Daily Top List

5 Things Every Travel Agency Should Do To Boost Business

1. Specialize
2. Give a personal touch
3. Find your niche and sell an experience
4. Maintain a high standard of quality
5. Become a salesman…but inspire trust

Source: Azavista.com

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Previous Daily Top List
Master Advisors Series
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MasterAdvisor Series by TMR: How to Become the Go To Expert in Travel Issues
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MasterAdvisor Series: Leading the Way
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MasterAdvisor Series: Destinations & Expectations
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How to Manage Time & Boundaries With Clients Without Compromising Service
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Kareem George "Keeping Your Clients Engaged & Generating New Leads with In-person and Live Events"
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Partner Webinars
The Insider's Guide to a Riviera Maya Villa Vacation
The Insider's Guide to a Riviera Maya Villa Vacation
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Make Your Multiple Hats Work for Success in a Weird World
Make Your Multiple Hats Work for Success in a Weird World
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An Insider's Guide to a Turks & Caicos Villa Vacation
An Insider's Guide to a Turks & Caicos Villa Vacation
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The 3 P’s for Growing Your Travel Agency Sales Exponentially
The 3 P’s for Growing Your Travel Agency Sales Exponentially
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An Insider's Guide to Jamaica
An Insider's Guide to Jamaica
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Cunard, an enduring icon for 180 years forging forward in 2021
Cunard, an enduring icon for 180 years forging forward in 2021
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Advertiser's Voice
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Video: What Was It Like to Be the Travel Expert for the CBS Morning News?
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TMR Resources
TMR River Cruise Report Card
TMR's River Cruise Report Card for Travel Agents
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TMR Outlook on Luxury 2017-2018
TMR Outlook on Luxury 2017-2018
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State Department
U.S. State Department Travel Agent Information
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