A visit to Washington, D.C., and its surrounding historical places, is impactful and uplifting, immersing guests in a treasure trove of American history.
Canceled bookings, a 26-hour wait on chat, and no response from the tour operator’s BDM or director of sales made for a ruined holiday vacation abroad.
Five new customizable itineraries include such experiences as sampling Bangkok’s street food by tuk-tuk; a private day in an agricultural village; and a James Bond-themed tour of waterfalls by long-tail boat.
Pre-departure travel arrangement and waiver benefits begin at $59 per adult.
The tour operator is already halfway into its best year of the century, and its CMO cites four drivers behind the company’s current growth wave.
A conversation with Steve Perillo reveals where the company is headed, how its new booking engine can help agents, and its dream of making FITs the same price as tours.
It gets hard sometimes, because it is so competitive trying to retain your clients, to find loyalty for Disney reservations. I’ve seen clients lured away by a $25 gift card. So, you have to define why someone should purchase from you.
1. It will require personal love for all things Disney.
2. Learn how to sell up, especially as your clientele matures.
3. Visit as often as you can.
4. Develop your personal expertise.
5. Develop your personal service value proposition.