Disney Cruise Line joined its competitors in cancelling sailings for the remainder of the year.
Sailings are cancelled on board the Disney Fantasy through December 26; Disney Wonder and Disney Magic through December 30; and the Disney Dream through December 31.
Cruise Lines International Association (CLIA), which represents 95% of global ocean-going cruise capacity, announced earlier this week its members will maintain the ongoing voluntary suspension of cruise operations in the U.S. through Dec. 31, 2020.
During this time, members will “prepare for the implementation of extensive measures to address COVID-19 safety with the guidance of outside public health experts and the U.S. Centers for Disease Control and Prevention (CDC).”
DCL said it is “reviewing the guidance from the CDC and working together with industry partners on a path to resuming operations.”
Guests booked on canceled sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far.
Guests and travel professionals will receive an email from Disney Cruise Line outlining details and next steps.
The company will continue to protect travel professionals’ commission on the original sailing that is paid in full and cancelled by Disney Cruise Line.
For reservations that were booked using a Future Cruise Credit from a sailing previously cancelled by Disney Cruise Line, commission on a second sailing will be earned only if the sailing commences and will not be earned if the sailing is cancelled by Disney Cruise Line. In this instance, commission will be paid following the standard commission payment process.